Shipping policy

SHIPPING-ENVIO

 Orders will be processed in 1 business day.

Between Monday – Thursday

Orders made Friday, Saturday and Sunday will be processed Monday.

 USPS SHIPPING

MONDAY

TUESDAY

WEDNESDAY

FRIDAY

》You should receive a shipping confirmation email within two to five working days ( Monday to Friday ) of placing your order. If you haven't seen one within five working days, please check your spam folder. Not there? Please send us a message, citing your order number, and we'll give you an update.

If you have received a shipping confirmation email, you should see a tracking code under the subtitle Shipping Method. If your order was shipped standard the code will look like LK123456789HK and can be tracked on your local post website (eg USPS). If you track your parcel and get a Status Not Available message after 10 working days, please contact us.

Aire Gypsy is not responsible for: 

    • Delays with UPS or USPS shipping.
    • Products that are lost or damaged in the mail.
    • The US Postal Service or UPS will be responsible once we ship the packages.
    • Products marked delivered by the Post Office. You will need to contact your local Post Office to obtain information regarding your package.
    • International Duties or Customs charges.

If there is a problem with your tracking number or package delivery, please contact the courier directly. Please allow 1-4 business days for your tracking information to show. In some rare cases, tracking information may not update, but you will still receive your order. Please contact us after the estimated delivery time has passed. Will be happy to assist you

All our shipments include Tracking with Delivery Confirmation. If your tracking information confirms that the item has been delivered to your order address, but you have not received your order, please contact the courier directly to investigate this issue. Unfortunately is impossible to us to be held accountable for packages where tracking information states the package has been delivered to your order address.

For your convenience we are providing the Carrier Contact Numbers:

USPS: 1-800-275-8777
International USPS: 1-800-222-1811
UPS: 1-800-742-5877

We are not responsible if the package is not delivered in the guaranteed shipping times as it may take 1-2 business days to process the order and we cannot be held liable for UPS and USPS guarantees. If the item is not delivered in time, please contact USPS (1-800-ASK-USPS) or UPS (1-800-742-5877). We will NOT refund additional shipping charges if UPS and USPS fails to meet their guaranteed shipping times.